An essential queue for managing failed checkout processes, draft orders, or applications that dropped off before submission.
- Step 1: Click on Incomplete Orders (PC1177).
- Step 2: Use the search parameters (e.g., Date Range, Order ID, Parent Account Number, or Customer Name) to filter your data.
- Step 3: Review the listed records and look at the "Reason for Incompleteness" or error status column to diagnose why the multiline bundle wasn't finalized.
- Step : Select the order to resume the enrollment from the specific step where it was left off, or cancel/discard the draft.